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Mailreplai is the AI Email Assistant in Outlook

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Cookie Policy

Our cookie policy and how we use them

What Are Cookies

Cookies are small text files that are stored on your computer or mobile device when you visit our website or use our Outlook add-in. They help us provide you with a better experience by remembering your preferences and understanding how you use our service.

This Cookie Policy explains how MailReplAI ("we", "us", or "our") uses cookies and similar technologies on our website and Outlook add-in.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website and Outlook add-in to function properly. They enable core functionality such as:

  • User authentication and account security
  • Remembering your login status
  • Maintaining your session while using the service
  • Processing payments and subscriptions

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and Outlook add-in. This helps us improve our service. These cookies collect information about:

  • Pages visited and time spent on each page
  • Features used within the application
  • Device and browser information (anonymized)
  • Geographic location (approximate, based on IP address)

Functional Cookies

These cookies remember your preferences and settings to enhance your experience:

  • Language preferences
  • Display settings and layout preferences
  • Form data preservation

Third-Party Cookies

We work with trusted third-party service providers who may set their own cookies. These include:

  • Supabase: For database and authentication services
  • Stripe: For payment processing (when you make purchases)
  • OpenAI: For AI processing (when you use the email generation feature)
  • Analytics providers: For website usage statistics

These third parties have their own privacy policies and cookie practices. We recommend reviewing their policies to understand how they use cookies.

How to Manage Cookies

You have several options to control or disable cookies:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

  • Block all cookies
  • Block third-party cookies
  • Delete existing cookies
  • Receive notifications when cookies are set

Outlook Add-in Settings

For cookies set through our Outlook add-in, you can manage them through your Outlook application settings or browser settings when accessing web-based Outlook.

Important Note

Please note that disabling certain cookies may affect the functionality of our website and Outlook add-in. Essential cookies cannot be disabled as they are necessary for the service to function.

Data Retention

Cookies typically expire after a set period, but analytics and functional cookies may be retained for up to 2 years to help us improve our service. You can delete cookies at any time through your browser settings.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.

Contact Us

If you have any questions about our use of cookies, please contact us at: support@mailreplai.com

Last updated: August 31, 2025